Return policy

A 14-day money-back guarantee applies to goods sold in the online store sauliussoap.lt. The return of goods takes place in accordance with the 2001 June 29 By order of the Minister of Economy of the Republic of Lithuania no. 217 "Regarding the approval of the rules for returning and exchanging items" provided procedure.

If you decide to return the purchased product without any reason, you can do so within 14 days. The packaging of the returned product must be undamaged, clean, unopened, the product has not been used, and all original labels must be attached. If you have damaged the packaging, you will no longer be able to return the quality product and get your money back.

The goods are returned by the Buyer through the courier service, paying the shipping costs, except in cases where the goods are returned due to the quality of the goods.

When a low-quality product is returned (within 14 days), we undertake to replace it with an analogous, high-quality product, in the event that we do not have an analogous product, we will return the money paid for the product.

If the product is returned without a reason, the shipping costs of the returned products are paid by the buyer.

The buyer's requirement to replace the purchased product with similar ones if he does not like the shape, size, color, model or completeness of the purchased product does not apply to products that according to the combined nomenclature of goods correspond to codes 33.03-33.07.